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metadata
task_categories:
  - text-retrieval
  - text-ranking
language:
  - en
tags:
  - search
  - reranking
license: cc-by-4.0
configs:
  - config_name: annotated_queries
    data_files:
      - split: train
        path: annotated_queries.parquet
    default: true
  - config_name: knowledge_base
    data_files:
      - split: corpus
        path: knowledge_base.parquet
  - config_name: test_queries
    data_files:
      - split: test
        path: test_queries.parquet

DevRev Search Dataset

Summary

The DevRev Search Dataset contains transformed and anonymized user queries on DevRev's public articles, paired with relevant article chunks that answer them. It is designed to benchmark enterprise search and reranking systems. The dataset also includes test queries along with the underlying article chunks used for retrieval.

Dataset Details

  • Curated by: Research@DevRev
  • Language: English
  • Intended Use: Evaluation of search, retrieval, and reranking models in enterprise support contexts

Dataset Structure

  • annotated_queries.parquet — Queries paired with annotated (golden) article chunks
  • knowledge_base.parquet — Article chunks created from DevRev's customer-facing support documentation
  • test_queries.parquet — Held-out queries used for evaluation

Quick Start

from datasets import load_dataset

annotated_queries = load_dataset("devrev/search", "annotated_queries", split="train")
knowledge_base = load_dataset("devrev/search", "knowledge_base", split="corpus")
test_queries = load_dataset("devrev/search", "test_queries", split="test")

Dataset Creation

Curation Rationale

There is a lack of publicly available datasets representing enterprise support search. This dataset addresses that gap, enabling fair and consistent evaluation of enterprise-focused search and reranking systems.

Source Data

  • Queries: Transformed and anonymized versions of real user queries on DevRev's public articles.
  • Knowledge Base Articles: Segmented (chunked) excerpts from DevRev’s customer-facing support documentation.

Annotations

  • Annotation Process: An automated proprietary pipeline identifies the most relevant article chunks for each query.
  • Annotators: Fully automated system; no human annotators were used.
  • Validation: Internal validation was conducted by selecting a representative sample of the automatically generated annotations, which were then manually reviewed by human evaluators to verify their correctness and ensure they meet the desired quality standards.

Personal and Sensitive Information

All user queries were anonymized and stripped of any identifying or sensitive data. No personal information is included.

Uses

  • Primary Use: Training and evaluation of enterprise search, retrieval, and reranking models.
  • Example Tasks:

Product Impact

This dataset played a key role in honing Computer by DevRev. Learn more about Computer here: Computer by DevRev | Your New Conversational AI Teammate

Citation

If you use this dataset, please cite:

BibTeX:

@dataset{devrev_search_2025,
  title={DevRev Search Dataset},
  author={Research@DevRev},
  year={2025},
  url={https://huggingface.co/datasets/devrev/search},
  license={CC-BY-4.0}
}