- Leveraging Large Language Models to Power Chatbots for Collecting User Self-Reported Data Large language models (LLMs) provide a new way to build chatbots by accepting natural language prompts. Yet, it is unclear how to design prompts to power chatbots to carry on naturalistic conversations while pursuing a given goal, such as collecting self-report data from users. We explore what design factors of prompts can help steer chatbots to talk naturally and collect data reliably. To this aim, we formulated four prompt designs with different structures and personas. Through an online study (N = 48) where participants conversed with chatbots driven by different designs of prompts, we assessed how prompt designs and conversation topics affected the conversation flows and users' perceptions of chatbots. Our chatbots covered 79% of the desired information slots during conversations, and the designs of prompts and topics significantly influenced the conversation flows and the data collection performance. We discuss the opportunities and challenges of building chatbots with LLMs. 4 authors · Jan 14, 2023
2 A Multi-Task, Multi-Modal Approach for Predicting Categorical and Dimensional Emotions Speech emotion recognition (SER) has received a great deal of attention in recent years in the context of spontaneous conversations. While there have been notable results on datasets like the well known corpus of naturalistic dyadic conversations, IEMOCAP, for both the case of categorical and dimensional emotions, there are few papers which try to predict both paradigms at the same time. Therefore, in this work, we aim to highlight the performance contribution of multi-task learning by proposing a multi-task, multi-modal system that predicts categorical and dimensional emotions. The results emphasise the importance of cross-regularisation between the two types of emotions. Our approach consists of a multi-task, multi-modal architecture that uses parallel feature refinement through self-attention for the feature of each modality. In order to fuse the features, our model introduces a set of learnable bridge tokens that merge the acoustic and linguistic features with the help of cross-attention. Our experiments for categorical emotions on 10-fold validation yield results comparable to the current state-of-the-art. In our configuration, our multi-task approach provides better results compared to learning each paradigm separately. On top of that, our best performing model achieves a high result for valence compared to the previous multi-task experiments. 3 authors · Dec 31, 2023
- TREC iKAT 2023: The Interactive Knowledge Assistance Track Overview Conversational Information Seeking has evolved rapidly in the last few years with the development of Large Language Models providing the basis for interpreting and responding in a naturalistic manner to user requests. iKAT emphasizes the creation and research of conversational search agents that adapt responses based on the user's prior interactions and present context. This means that the same question might yield varied answers, contingent on the user's profile and preferences. The challenge lies in enabling Conversational Search Agents (CSA) to incorporate personalized context to effectively guide users through the relevant information to them. iKAT's first year attracted seven teams and a total of 24 runs. Most of the runs leveraged Large Language Models (LLMs) in their pipelines, with a few focusing on a generate-then-retrieve approach. 5 authors · Jan 2, 2024
- Oolong: Evaluating Long Context Reasoning and Aggregation Capabilities As model context lengths continue to grow, concerns about whether models effectively use the full context length have persisted. While several carefully designed long-context evaluations have recently been released, these evaluations tend to rely on retrieval from one or more sections of the context, which allows nearly all of the context tokens to be disregarded as noise. This represents only one type of task that might be performed with long context. We introduce Oolong, a benchmark of long-context reasoning tasks that require analyzing individual chunks of text on an atomic level, and then aggregating these analyses to answer distributional questions. Oolong is separated into two task sets: Oolong-synth, a set of naturalistic synthetic tasks, where we can easily ablate components of the reasoning problem; and Oolong-real, a downstream setting which requires reasoning over real-world conversational data. Oolong requires models to reason over large quantities of examples, to perform both classification and counting in-context, and to reason over temporal and user relations. Even frontier models struggle on Oolong, with GPT-5, Claude-Sonnet-4, and Gemini-2.5-Pro all achieving less than 50% accuracy on both splits at 128K. We release the data and evaluation harness for Oolong to enable further development of models that can reason over large quantities of text. 5 authors · Nov 4