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Nov 17

A Systematic Review of Aspect-based Sentiment Analysis: Domains, Methods, and Trends

Aspect-based sentiment analysis (ABSA) is a fine-grained type of sentiment analysis that identifies aspects and their associated opinions from a given text. With the surge of digital opinionated text data, ABSA gained increasing popularity for its ability to mine more detailed and targeted insights. Many review papers on ABSA subtasks and solution methodologies exist, however, few focus on trends over time or systemic issues relating to research application domains, datasets, and solution approaches. To fill the gap, this paper presents a systematic literature review (SLR) of ABSA studies with a focus on trends and high-level relationships among these fundamental components. This review is one of the largest SLRs on ABSA. To our knowledge, it is also the first to systematically examine the interrelations among ABSA research and data distribution across domains, as well as trends in solution paradigms and approaches. Our sample includes 727 primary studies screened from 8550 search results without time constraints via an innovative automatic filtering process. Our quantitative analysis not only identifies trends in nearly two decades of ABSA research development but also unveils a systemic lack of dataset and domain diversity as well as domain mismatch that may hinder the development of future ABSA research. We discuss these findings and their implications and propose suggestions for future research.

  • 4 authors
·
Nov 16, 2023

Revealing Fine-Grained Values and Opinions in Large Language Models

Uncovering latent values and opinions in large language models (LLMs) can help identify biases and mitigate potential harm. Recently, this has been approached by presenting LLMs with survey questions and quantifying their stances towards morally and politically charged statements. However, the stances generated by LLMs can vary greatly depending on how they are prompted, and there are many ways to argue for or against a given position. In this work, we propose to address this by analysing a large and robust dataset of 156k LLM responses to the 62 propositions of the Political Compass Test (PCT) generated by 6 LLMs using 420 prompt variations. We perform coarse-grained analysis of their generated stances and fine-grained analysis of the plain text justifications for those stances. For fine-grained analysis, we propose to identify tropes in the responses: semantically similar phrases that are recurrent and consistent across different prompts, revealing patterns in the text that a given LLM is prone to produce. We find that demographic features added to prompts significantly affect outcomes on the PCT, reflecting bias, as well as disparities between the results of tests when eliciting closed-form vs. open domain responses. Additionally, patterns in the plain text rationales via tropes show that similar justifications are repeatedly generated across models and prompts even with disparate stances.

  • 6 authors
·
Jun 27, 2024 1

Data-Efficient Adaptation and a Novel Evaluation Method for Aspect-based Sentiment Analysis

Aspect-based Sentiment Analysis (ABSA) is a fine-grained opinion mining approach that identifies and classifies opinions associated with specific entities (aspects) or their categories within a sentence. Despite its rapid growth and broad potential, ABSA research and resources remain concentrated in commercial domains, leaving analytical needs unmet in high-demand yet low-resource areas such as education and healthcare. Domain adaptation challenges and most existing methods' reliance on resource-intensive in-training knowledge injection further hinder progress in these areas. Moreover, traditional evaluation methods based on exact matches are overly rigid for ABSA tasks, penalising any boundary variations which may misrepresent the performance of generative models. This work addresses these gaps through three contributions: 1) We propose a novel evaluation method, Flexible Text Similarity Matching and Optimal Bipartite Pairing (FTS-OBP), which accommodates realistic extraction boundary variations while maintaining strong correlation with traditional metrics and offering fine-grained diagnostics. 2) We present the first ABSA study of small decoder-only generative language models (SLMs; <7B parameters), examining resource lower bounds via a case study in education review ABSA. We systematically explore data-free (in-context learning and weight merging) and data-light fine-tuning methods, and propose a multitask fine-tuning strategy that significantly enhances SLM performance, enabling 1.5-3.8 B models to surpass proprietary large models and approach benchmark results with only 200-1,000 examples on a single GPU. 3) We release the first public set of education review ABSA resources to support future research in low-resource domains.

  • 4 authors
·
Nov 4 1

EduRABSA: An Education Review Dataset for Aspect-based Sentiment Analysis Tasks

Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It has been a long-standing challenge to adopt automatic opinion mining solutions for such education review text data due to the content complexity and low-granularity reporting requirements. Aspect-based Sentiment Analysis (ABSA) offers a promising solution with its rich, sub-sentence-level opinion mining capabilities. However, existing ABSA research and resources are very heavily focused on the commercial domain. In education, they are scarce and hard to develop due to limited public datasets and strict data protection. A high-quality, annotated dataset is urgently needed to advance research in this under-resourced area. In this work, we present EduRABSA (Education Review ABSA), the first public, annotated ABSA education review dataset that covers three review subject types (course, teaching staff, university) in the English language and all main ABSA tasks, including the under-explored implicit aspect and implicit opinion extraction. We also share ASQE-DPT (Data Processing Tool), an offline, lightweight, installation-free manual data annotation tool that generates labelled datasets for comprehensive ABSA tasks from a single-task annotation. Together, these resources contribute to the ABSA community and education domain by removing the dataset barrier, supporting research transparency and reproducibility, and enabling the creation and sharing of further resources. The dataset, annotation tool, and scripts and statistics for dataset processing and sampling are available at https://github.com/yhua219/edurabsa_dataset_and_annotation_tool.

  • 4 authors
·
Aug 23 2

Good Debt or Bad Debt: Detecting Semantic Orientations in Economic Texts

The use of robo-readers to analyze news texts is an emerging technology trend in computational finance. In recent research, a substantial effort has been invested to develop sophisticated financial polarity-lexicons that can be used to investigate how financial sentiments relate to future company performance. However, based on experience from other fields, where sentiment analysis is commonly applied, it is well-known that the overall semantic orientation of a sentence may differ from the prior polarity of individual words. The objective of this article is to investigate how semantic orientations can be better detected in financial and economic news by accommodating the overall phrase-structure information and domain-specific use of language. Our three main contributions are: (1) establishment of a human-annotated finance phrase-bank, which can be used as benchmark for training and evaluating alternative models; (2) presentation of a technique to enhance financial lexicons with attributes that help to identify expected direction of events that affect overall sentiment; (3) development of a linearized phrase-structure model for detecting contextual semantic orientations in financial and economic news texts. The relevance of the newly added lexicon features and the benefit of using the proposed learning-algorithm are demonstrated in a comparative study against previously used general sentiment models as well as the popular word frequency models used in recent financial studies. The proposed framework is parsimonious and avoids the explosion in feature-space caused by the use of conventional n-gram features.

  • 5 authors
·
Jul 19, 2013

The ParlaSent multilingual training dataset for sentiment identification in parliamentary proceedings

Sentiments inherently drive politics. How we receive and process information plays an essential role in political decision-making, shaping our judgment with strategic consequences both on the level of legislators and the masses. If sentiment plays such an important role in politics, how can we study and measure it systematically? The paper presents a new dataset of sentiment-annotated sentences, which are used in a series of experiments focused on training a robust sentiment classifier for parliamentary proceedings. The paper also introduces the first domain-specific LLM for political science applications additionally pre-trained on 1.72 billion domain-specific words from proceedings of 27 European parliaments. We present experiments demonstrating how the additional pre-training of LLM on parliamentary data can significantly improve the model downstream performance on the domain-specific tasks, in our case, sentiment detection in parliamentary proceedings. We further show that multilingual models perform very well on unseen languages and that additional data from other languages significantly improves the target parliament's results. The paper makes an important contribution to multiple domains of social sciences and bridges them with computer science and computational linguistics. Lastly, it sets up a more robust approach to sentiment analysis of political texts in general, which allows scholars to study political sentiment from a comparative perspective using standardized tools and techniques.

  • 3 authors
·
Sep 18, 2023

Beyond True or False: Retrieval-Augmented Hierarchical Analysis of Nuanced Claims

Claims made by individuals or entities are oftentimes nuanced and cannot be clearly labeled as entirely "true" or "false" -- as is frequently the case with scientific and political claims. However, a claim (e.g., "vaccine A is better than vaccine B") can be dissected into its integral aspects and sub-aspects (e.g., efficacy, safety, distribution), which are individually easier to validate. This enables a more comprehensive, structured response that provides a well-rounded perspective on a given problem while also allowing the reader to prioritize specific angles of interest within the claim (e.g., safety towards children). Thus, we propose ClaimSpect, a retrieval-augmented generation-based framework for automatically constructing a hierarchy of aspects typically considered when addressing a claim and enriching them with corpus-specific perspectives. This structure hierarchically partitions an input corpus to retrieve relevant segments, which assist in discovering new sub-aspects. Moreover, these segments enable the discovery of varying perspectives towards an aspect of the claim (e.g., support, neutral, or oppose) and their respective prevalence (e.g., "how many biomedical papers believe vaccine A is more transportable than B?"). We apply ClaimSpect to a wide variety of real-world scientific and political claims featured in our constructed dataset, showcasing its robustness and accuracy in deconstructing a nuanced claim and representing perspectives within a corpus. Through real-world case studies and human evaluation, we validate its effectiveness over multiple baselines.

  • 3 authors
·
Jun 12 2

Enhanced Aspect-Based Sentiment Analysis Models with Progressive Self-supervised Attention Learning

In aspect-based sentiment analysis (ABSA), many neural models are equipped with an attention mechanism to quantify the contribution of each context word to sentiment prediction. However, such a mechanism suffers from one drawback: only a few frequent words with sentiment polarities are tended to be taken into consideration for final sentiment decision while abundant infrequent sentiment words are ignored by models. To deal with this issue, we propose a progressive self-supervised attention learning approach for attentional ABSA models. In this approach, we iteratively perform sentiment prediction on all training instances, and continually learn useful attention supervision information in the meantime. During training, at each iteration, context words with the highest impact on sentiment prediction, identified based on their attention weights or gradients, are extracted as words with active/misleading influence on the correct/incorrect prediction for each instance. Words extracted in this way are masked for subsequent iterations. To exploit these extracted words for refining ABSA models, we augment the conventional training objective with a regularization term that encourages ABSA models to not only take full advantage of the extracted active context words but also decrease the weights of those misleading words. We integrate the proposed approach into three state-of-the-art neural ABSA models. Experiment results and in-depth analyses show that our approach yields better attention results and significantly enhances the performance of all three models. We release the source code and trained models at https://github.com/DeepLearnXMU/PSSAttention.

  • 9 authors
·
Mar 4, 2021

CHRONOBERG: Capturing Language Evolution and Temporal Awareness in Foundation Models

Large language models (LLMs) excel at operating at scale by leveraging social media and various data crawled from the web. Whereas existing corpora are diverse, their frequent lack of long-term temporal structure may however limit an LLM's ability to contextualize semantic and normative evolution of language and to capture diachronic variation. To support analysis and training for the latter, we introduce CHRONOBERG, a temporally structured corpus of English book texts spanning 250 years, curated from Project Gutenberg and enriched with a variety of temporal annotations. First, the edited nature of books enables us to quantify lexical semantic change through time-sensitive Valence-Arousal-Dominance (VAD) analysis and to construct historically calibrated affective lexicons to support temporally grounded interpretation. With the lexicons at hand, we demonstrate a need for modern LLM-based tools to better situate their detection of discriminatory language and contextualization of sentiment across various time-periods. In fact, we show how language models trained sequentially on CHRONOBERG struggle to encode diachronic shifts in meaning, emphasizing the need for temporally aware training and evaluation pipelines, and positioning CHRONOBERG as a scalable resource for the study of linguistic change and temporal generalization. Disclaimer: This paper includes language and display of samples that could be offensive to readers. Open Access: Chronoberg is available publicly on HuggingFace at ( https://huggingface.co/datasets/spaul25/Chronoberg). Code is available at (https://github.com/paulsubarna/Chronoberg).

  • 7 authors
·
Sep 26

BESSTIE: A Benchmark for Sentiment and Sarcasm Classification for Varieties of English

Despite large language models (LLMs) being known to exhibit bias against non-mainstream varieties, there are no known labeled datasets for sentiment analysis of English. To address this gap, we introduce BESSTIE, a benchmark for sentiment and sarcasm classification for three varieties of English: Australian (en-AU), Indian (en-IN), and British (en-UK). Using web-based content from two domains, namely, Google Place reviews and Reddit comments, we collect datasets for these language varieties using two methods: location-based and topic-based filtering. Native speakers of the language varieties manually annotate the datasets with sentiment and sarcasm labels. To assess whether the dataset accurately represents these varieties, we conduct two validation steps: (a) manual annotation of language varieties and (b) automatic language variety prediction. Subsequently, we fine-tune nine large language models (LLMs) (representing a range of encoder/decoder and mono/multilingual models) on these datasets, and evaluate their performance on the two tasks. Our results reveal that the models consistently perform better on inner-circle varieties (i.e., en-AU and en-UK), with significant performance drops for en-IN, particularly in sarcasm detection. We also report challenges in cross-variety generalisation, highlighting the need for language variety-specific datasets such as ours. BESSTIE promises to be a useful evaluative benchmark for future research in equitable LLMs, specifically in terms of language varieties. The BESSTIE datasets, code, and models will be publicly available upon acceptance.

  • 4 authors
·
Dec 5, 2024

Removing Non-Stationary Knowledge From Pre-Trained Language Models for Entity-Level Sentiment Classification in Finance

Extraction of sentiment signals from news text, stock message boards, and business reports, for stock movement prediction, has been a rising field of interest in finance. Building upon past literature, the most recent works attempt to better capture sentiment from sentences with complex syntactic structures by introducing aspect-level sentiment classification (ASC). Despite the growing interest, however, fine-grained sentiment analysis has not been fully explored in non-English literature due to the shortage of annotated finance-specific data. Accordingly, it is necessary for non-English languages to leverage datasets and pre-trained language models (PLM) of different domains, languages, and tasks to best their performance. To facilitate finance-specific ASC research in the Korean language, we build KorFinASC, a Korean aspect-level sentiment classification dataset for finance consisting of 12,613 human-annotated samples, and explore methods of intermediate transfer learning. Our experiments indicate that past research has been ignorant towards the potentially wrong knowledge of financial entities encoded during the training phase, which has overestimated the predictive power of PLMs. In our work, we use the term "non-stationary knowledge'' to refer to information that was previously correct but is likely to change, and present "TGT-Masking'', a novel masking pattern to restrict PLMs from speculating knowledge of the kind. Finally, through a series of transfer learning with TGT-Masking applied we improve 22.63% of classification accuracy compared to standalone models on KorFinASC.

  • 4 authors
·
Jan 8, 2023

Knowledge Graph Augmented Network Towards Multiview Representation Learning for Aspect-based Sentiment Analysis

Aspect-based sentiment analysis (ABSA) is a fine-grained task of sentiment analysis. To better comprehend long complicated sentences and obtain accurate aspect-specific information, linguistic and commonsense knowledge are generally required in this task. However, most current methods employ complicated and inefficient approaches to incorporate external knowledge, e.g., directly searching the graph nodes. Additionally, the complementarity between external knowledge and linguistic information has not been thoroughly studied. To this end, we propose a knowledge graph augmented network KGAN, which aims to effectively incorporate external knowledge with explicitly syntactic and contextual information. In particular, KGAN captures the sentiment feature representations from multiple different perspectives, i.e., context-, syntax- and knowledge-based. First, KGAN learns the contextual and syntactic representations in parallel to fully extract the semantic features. Then, KGAN integrates the knowledge graphs into the embedding space, based on which the aspect-specific knowledge representations are further obtained via an attention mechanism. Last, we propose a hierarchical fusion module to complement these multi-view representations in a local-to-global manner. Extensive experiments on five popular ABSA benchmarks demonstrate the effectiveness and robustness of our KGAN. Notably, with the help of the pretrained model of RoBERTa, KGAN achieves a new record of state-of-the-art performance among all datasets.

  • 6 authors
·
Jan 13, 2022

How to Handle Different Types of Out-of-Distribution Scenarios in Computational Argumentation? A Comprehensive and Fine-Grained Field Study

The advent of pre-trained Language Models (LMs) has markedly advanced natural language processing, but their efficacy in out-of-distribution (OOD) scenarios remains a significant challenge. Computational argumentation (CA), modeling human argumentation processes, is a field notably impacted by these challenges because complex annotation schemes and high annotation costs naturally lead to resources barely covering the multiplicity of available text sources and topics. Due to this data scarcity, generalization to data from uncovered covariant distributions is a common challenge for CA tasks like stance detection or argument classification. This work systematically assesses LMs' capabilities for such OOD scenarios. While previous work targets specific OOD types like topic shifts or OOD uniformly, we address three prevalent OOD scenarios in CA: topic shift, domain shift, and language shift. Our findings challenge the previously asserted general superiority of in-context learning (ICL) for OOD. We find that the efficacy of such learning paradigms varies with the type of OOD. Specifically, while ICL excels for domain shifts, prompt-based fine-tuning surpasses for topic shifts. To sum up, we navigate the heterogeneity of OOD scenarios in CA and empirically underscore the potential of base-sized LMs in overcoming these challenges.

  • 3 authors
·
Sep 15, 2023

Leveraging the Power of LLMs: A Fine-Tuning Approach for High-Quality Aspect-Based Summarization

The ever-increasing volume of digital information necessitates efficient methods for users to extract key insights from lengthy documents. Aspect-based summarization offers a targeted approach, generating summaries focused on specific aspects within a document. Despite advancements in aspect-based summarization research, there is a continuous quest for improved model performance. Given that large language models (LLMs) have demonstrated the potential to revolutionize diverse tasks within natural language processing, particularly in the problem of summarization, this paper explores the potential of fine-tuning LLMs for the aspect-based summarization task. We evaluate the impact of fine-tuning open-source foundation LLMs, including Llama2, Mistral, Gemma and Aya, on a publicly available domain-specific aspect based summary dataset. We hypothesize that this approach will enable these models to effectively identify and extract aspect-related information, leading to superior quality aspect-based summaries compared to the state-of-the-art. We establish a comprehensive evaluation framework to compare the performance of fine-tuned LLMs against competing aspect-based summarization methods and vanilla counterparts of the fine-tuned LLMs. Our work contributes to the field of aspect-based summarization by demonstrating the efficacy of fine-tuning LLMs for generating high-quality aspect-based summaries. Furthermore, it opens doors for further exploration of using LLMs for targeted information extraction tasks across various NLP domains.

  • 9 authors
·
Aug 5, 2024

Benchmarking Zero-shot Text Classification: Datasets, Evaluation and Entailment Approach

Zero-shot text classification (0Shot-TC) is a challenging NLU problem to which little attention has been paid by the research community. 0Shot-TC aims to associate an appropriate label with a piece of text, irrespective of the text domain and the aspect (e.g., topic, emotion, event, etc.) described by the label. And there are only a few articles studying 0Shot-TC, all focusing only on topical categorization which, we argue, is just the tip of the iceberg in 0Shot-TC. In addition, the chaotic experiments in literature make no uniform comparison, which blurs the progress. This work benchmarks the 0Shot-TC problem by providing unified datasets, standardized evaluations, and state-of-the-art baselines. Our contributions include: i) The datasets we provide facilitate studying 0Shot-TC relative to conceptually different and diverse aspects: the ``topic'' aspect includes ``sports'' and ``politics'' as labels; the ``emotion'' aspect includes ``joy'' and ``anger''; the ``situation'' aspect includes ``medical assistance'' and ``water shortage''. ii) We extend the existing evaluation setup (label-partially-unseen) -- given a dataset, train on some labels, test on all labels -- to include a more challenging yet realistic evaluation label-fully-unseen 0Shot-TC (Chang et al., 2008), aiming at classifying text snippets without seeing task specific training data at all. iii) We unify the 0Shot-TC of diverse aspects within a textual entailment formulation and study it this way. Code & Data: https://github.com/yinwenpeng/BenchmarkingZeroShot

  • 3 authors
·
Aug 31, 2019

Domain Specialization as the Key to Make Large Language Models Disruptive: A Comprehensive Survey

Large language models (LLMs) have significantly advanced the field of natural language processing (NLP), providing a highly useful, task-agnostic foundation for a wide range of applications. However, directly applying LLMs to solve sophisticated problems in specific domains meets many hurdles, caused by the heterogeneity of domain data, the sophistication of domain knowledge, the uniqueness of domain objectives, and the diversity of the constraints (e.g., various social norms, cultural conformity, religious beliefs, and ethical standards in the domain applications). Domain specification techniques are key to make large language models disruptive in many applications. Specifically, to solve these hurdles, there has been a notable increase in research and practices conducted in recent years on the domain specialization of LLMs. This emerging field of study, with its substantial potential for impact, necessitates a comprehensive and systematic review to better summarize and guide ongoing work in this area. In this article, we present a comprehensive survey on domain specification techniques for large language models, an emerging direction critical for large language model applications. First, we propose a systematic taxonomy that categorizes the LLM domain-specialization techniques based on the accessibility to LLMs and summarizes the framework for all the subcategories as well as their relations and differences to each other. Second, we present an extensive taxonomy of critical application domains that can benefit dramatically from specialized LLMs, discussing their practical significance and open challenges. Last, we offer our insights into the current research status and future trends in this area.

  • 24 authors
·
May 29, 2023

On the Robustness of Aspect-based Sentiment Analysis: Rethinking Model, Data, and Training

Aspect-based sentiment analysis (ABSA) aims at automatically inferring the specific sentiment polarities toward certain aspects of products or services behind the social media texts or reviews, which has been a fundamental application to the real-world society. Since the early 2010s, ABSA has achieved extraordinarily high accuracy with various deep neural models. However, existing ABSA models with strong in-house performances may fail to generalize to some challenging cases where the contexts are variable, i.e., low robustness to real-world environments. In this study, we propose to enhance the ABSA robustness by systematically rethinking the bottlenecks from all possible angles, including model, data, and training. First, we strengthen the current best-robust syntax-aware models by further incorporating the rich external syntactic dependencies and the labels with aspect simultaneously with a universal-syntax graph convolutional network. In the corpus perspective, we propose to automatically induce high-quality synthetic training data with various types, allowing models to learn sufficient inductive bias for better robustness. Last, we based on the rich pseudo data perform adversarial training to enhance the resistance to the context perturbation and meanwhile employ contrastive learning to reinforce the representations of instances with contrastive sentiments. Extensive robustness evaluations are conducted. The results demonstrate that our enhanced syntax-aware model achieves better robustness performances than all the state-of-the-art baselines. By additionally incorporating our synthetic corpus, the robust testing results are pushed with around 10% accuracy, which are then further improved by installing the advanced training strategies. In-depth analyses are presented for revealing the factors influencing the ABSA robustness.

  • 6 authors
·
Apr 19, 2023

Knowing What, How and Why: A Near Complete Solution for Aspect-based Sentiment Analysis

Target-based sentiment analysis or aspect-based sentiment analysis (ABSA) refers to addressing various sentiment analysis tasks at a fine-grained level, which includes but is not limited to aspect extraction, aspect sentiment classification, and opinion extraction. There exist many solvers of the above individual subtasks or a combination of two subtasks, and they can work together to tell a complete story, i.e. the discussed aspect, the sentiment on it, and the cause of the sentiment. However, no previous ABSA research tried to provide a complete solution in one shot. In this paper, we introduce a new subtask under ABSA, named aspect sentiment triplet extraction (ASTE). Particularly, a solver of this task needs to extract triplets (What, How, Why) from the inputs, which show WHAT the targeted aspects are, HOW their sentiment polarities are and WHY they have such polarities (i.e. opinion reasons). For instance, one triplet from "Waiters are very friendly and the pasta is simply average" could be ('Waiters', positive, 'friendly'). We propose a two-stage framework to address this task. The first stage predicts what, how and why in a unified model, and then the second stage pairs up the predicted what (how) and why from the first stage to output triplets. In the experiments, our framework has set a benchmark performance in this novel triplet extraction task. Meanwhile, it outperforms a few strong baselines adapted from state-of-the-art related methods.

  • 6 authors
·
Nov 4, 2019

Evaluate Bias without Manual Test Sets: A Concept Representation Perspective for LLMs

Bias in Large Language Models (LLMs) significantly undermines their reliability and fairness. We focus on a common form of bias: when two reference concepts in the model's concept space, such as sentiment polarities (e.g., "positive" and "negative"), are asymmetrically correlated with a third, target concept, such as a reviewing aspect, the model exhibits unintended bias. For instance, the understanding of "food" should not skew toward any particular sentiment. Existing bias evaluation methods assess behavioral differences of LLMs by constructing labeled data for different social groups and measuring model responses across them, a process that requires substantial human effort and captures only a limited set of social concepts. To overcome these limitations, we propose BiasLens, a test-set-free bias analysis framework based on the structure of the model's vector space. BiasLens combines Concept Activation Vectors (CAVs) with Sparse Autoencoders (SAEs) to extract interpretable concept representations, and quantifies bias by measuring the variation in representational similarity between the target concept and each of the reference concepts. Even without labeled data, BiasLens shows strong agreement with traditional bias evaluation metrics (Spearman correlation r > 0.85). Moreover, BiasLens reveals forms of bias that are difficult to detect using existing methods. For example, in simulated clinical scenarios, a patient's insurance status can cause the LLM to produce biased diagnostic assessments. Overall, BiasLens offers a scalable, interpretable, and efficient paradigm for bias discovery, paving the way for improving fairness and transparency in LLMs.

  • 9 authors
·
May 21 2

AI-Augmented Surveys: Leveraging Large Language Models and Surveys for Opinion Prediction

Large language models (LLMs) that produce human-like responses have begun to revolutionize research practices in the social sciences. We develop a novel methodological framework that fine-tunes LLMs with repeated cross-sectional surveys to incorporate the meaning of survey questions, individual beliefs, and temporal contexts for opinion prediction. We introduce two new emerging applications of the AI-augmented survey: retrodiction (i.e., predict year-level missing responses) and unasked opinion prediction (i.e., predict entirely missing responses). Among 3,110 binarized opinions from 68,846 Americans in the General Social Survey from 1972 to 2021, our models based on Alpaca-7b excel in retrodiction (AUC = 0.86 for personal opinion prediction, rho = 0.98 for public opinion prediction). These remarkable prediction capabilities allow us to fill in missing trends with high confidence and pinpoint when public attitudes changed, such as the rising support for same-sex marriage. On the other hand, our fine-tuned Alpaca-7b models show modest success in unasked opinion prediction (AUC = 0.73, rho = 0.67). We discuss practical constraints and ethical concerns regarding individual autonomy and privacy when using LLMs for opinion prediction. Our study demonstrates that LLMs and surveys can mutually enhance each other's capabilities: LLMs can broaden survey potential, while surveys can improve the alignment of LLMs.

  • 2 authors
·
May 16, 2023

Towards Measuring the Representation of Subjective Global Opinions in Language Models

Large language models (LLMs) may not equitably represent diverse global perspectives on societal issues. In this paper, we develop a quantitative framework to evaluate whose opinions model-generated responses are more similar to. We first build a dataset, GlobalOpinionQA, comprised of questions and answers from cross-national surveys designed to capture diverse opinions on global issues across different countries. Next, we define a metric that quantifies the similarity between LLM-generated survey responses and human responses, conditioned on country. With our framework, we run three experiments on an LLM trained to be helpful, honest, and harmless with Constitutional AI. By default, LLM responses tend to be more similar to the opinions of certain populations, such as those from the USA, and some European and South American countries, highlighting the potential for biases. When we prompt the model to consider a particular country's perspective, responses shift to be more similar to the opinions of the prompted populations, but can reflect harmful cultural stereotypes. When we translate GlobalOpinionQA questions to a target language, the model's responses do not necessarily become the most similar to the opinions of speakers of those languages. We release our dataset for others to use and build on. Our data is at https://huggingface.co/datasets/Anthropic/llm_global_opinions. We also provide an interactive visualization at https://llmglobalvalues.anthropic.com.

  • 18 authors
·
Jun 28, 2023

Cross-Domain Keyword Extraction with Keyness Patterns

Domain dependence and annotation subjectivity pose challenges for supervised keyword extraction. Based on the premises that second-order keyness patterns are existent at the community level and learnable from annotated keyword extraction datasets, this paper proposes a supervised ranking approach to keyword extraction that ranks keywords with keyness patterns consisting of independent features (such as sublanguage domain and term length) and three categories of dependent features -- heuristic features, specificity features, and representavity features. The approach uses two convolutional-neural-network based models to learn keyness patterns from keyword datasets and overcomes annotation subjectivity by training the two models with bootstrap sampling strategy. Experiments demonstrate that the approach not only achieves state-of-the-art performance on ten keyword datasets in general supervised keyword extraction with an average top-10-F-measure of 0.316 , but also robust cross-domain performance with an average top-10-F-measure of 0.346 on four datasets that are excluded in the training process. Such cross-domain robustness is attributed to the fact that community-level keyness patterns are limited in number and temperately independent of language domains, the distinction between independent features and dependent features, and the sampling training strategy that balances excess risk and lack of negative training data.

  • 2 authors
·
Sep 27, 2024

Emo Pillars: Knowledge Distillation to Support Fine-Grained Context-Aware and Context-Less Emotion Classification

Most datasets for sentiment analysis lack context in which an opinion was expressed, often crucial for emotion understanding, and are mainly limited by a few emotion categories. Foundation large language models (LLMs) like GPT-4 suffer from over-predicting emotions and are too resource-intensive. We design an LLM-based data synthesis pipeline and leverage a large model, Mistral-7b, for the generation of training examples for more accessible, lightweight BERT-type encoder models. We focus on enlarging the semantic diversity of examples and propose grounding the generation into a corpus of narratives to produce non-repetitive story-character-centered utterances with unique contexts over 28 emotion classes. By running 700K inferences in 450 GPU hours, we contribute with the dataset of 100K contextual and also 300K context-less examples to cover both scenarios. We use it for fine-tuning pre-trained encoders, which results in several Emo Pillars models. We show that Emo Pillars models are highly adaptive to new domains when tuned to specific tasks such as GoEmotions, ISEAR, IEMOCAP, and EmoContext, reaching the SOTA performance on the first three. We also validate our dataset, conducting statistical analysis and human evaluation, and confirm the success of our measures in utterance diversification (although less for the neutral class) and context personalization, while pointing out the need for improved handling of out-of-taxonomy labels within the pipeline.

  • 1 authors
·
Apr 23

NLU++: A Multi-Label, Slot-Rich, Generalisable Dataset for Natural Language Understanding in Task-Oriented Dialogue

We present NLU++, a novel dataset for natural language understanding (NLU) in task-oriented dialogue (ToD) systems, with the aim to provide a much more challenging evaluation environment for dialogue NLU models, up to date with the current application and industry requirements. NLU++ is divided into two domains (BANKING and HOTELS) and brings several crucial improvements over current commonly used NLU datasets. 1) NLU++ provides fine-grained domain ontologies with a large set of challenging multi-intent sentences, introducing and validating the idea of intent modules that can be combined into complex intents that convey complex user goals, combined with finer-grained and thus more challenging slot sets. 2) The ontology is divided into domain-specific and generic (i.e., domain-universal) intent modules that overlap across domains, promoting cross-domain reusability of annotated examples. 3) The dataset design has been inspired by the problems observed in industrial ToD systems, and 4) it has been collected, filtered and carefully annotated by dialogue NLU experts, yielding high-quality annotated data. Finally, we benchmark a series of current state-of-the-art NLU models on NLU++; the results demonstrate the challenging nature of the dataset, especially in low-data regimes, the validity of `intent modularisation', and call for further research on ToD NLU.

  • 4 authors
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Apr 27, 2022

The ParlaSent-BCS dataset of sentiment-annotated parliamentary debates from Bosnia-Herzegovina, Croatia, and Serbia

Expression of sentiment in parliamentary debates is deemed to be significantly different from that on social media or in product reviews. This paper adds to an emerging body of research on parliamentary debates with a dataset of sentences annotated for detection sentiment polarity in political discourse. We sample the sentences for annotation from the proceedings of three Southeast European parliaments: Croatia, Bosnia-Herzegovina, and Serbia. A six-level schema is applied to the data with the aim of training a classification model for the detection of sentiment in parliamentary proceedings. Krippendorff's alpha measuring the inter-annotator agreement ranges from 0.6 for the six-level annotation schema to 0.75 for the three-level schema and 0.83 for the two-level schema. Our initial experiments on the dataset show that transformer models perform significantly better than those using a simpler architecture. Furthermore, regardless of the similarity of the three languages, we observe differences in performance across different languages. Performing parliament-specific training and evaluation shows that the main reason for the differing performance between parliaments seems to be the different complexity of the automatic classification task, which is not observable in annotator performance. Language distance does not seem to play any role neither in annotator nor in automatic classification performance. We release the dataset and the best-performing model under permissive licences.

  • 3 authors
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Jun 2, 2022

This Land is {Your, My} Land: Evaluating Geopolitical Biases in Language Models

Do the Spratly Islands belong to China, the Philippines, or Vietnam? A pretrained large language model (LLM) may answer differently if asked in the languages of each claimant country: Chinese, Tagalog, or Vietnamese. This contrasts with a multilingual human, who would likely answer consistently. In this paper, we show that LLMs recall certain geographical knowledge inconsistently when queried in different languages -- a phenomenon we term geopolitical bias. As a targeted case study, we consider territorial disputes, an inherently controversial and multilingual task. We introduce BorderLines, a dataset of territorial disputes which covers 251 territories, each associated with a set of multiple-choice questions in the languages of each claimant country (49 languages in total). We also propose a suite of evaluation metrics to precisely quantify bias and consistency in responses across different languages. We then evaluate various multilingual LLMs on our dataset and metrics to probe their internal knowledge and use the proposed metrics to discover numerous inconsistencies in how these models respond in different languages. Finally, we explore several prompt modification strategies, aiming to either amplify or mitigate geopolitical bias, which highlights how brittle LLMs are and how they tailor their responses depending on cues from the interaction context. Our code and data are available at https://github.com/manestay/borderlines

  • 3 authors
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May 23, 2023

A Unified Data Augmentation Framework for Low-Resource Multi-Domain Dialogue Generation

Current state-of-the-art dialogue systems heavily rely on extensive training datasets. However, challenges arise in domains where domain-specific training datasets are insufficient or entirely absent. To tackle this challenge, we propose a novel data Augmentation framework for Multi-Domain Dialogue Generation, referred to as AMD^2G. The AMD^2G framework consists of a data augmentation process and a two-stage training approach: domain-agnostic training and domain adaptation training. We posit that domain corpora are a blend of domain-agnostic and domain-specific features, with certain representation patterns shared among diverse domains. Domain-agnostic training aims to enable models to learn these common expressive patterns. To construct domain-agnostic dialogue corpora, we employ a \textbf{de-domaining} data processing technique used to remove domain-specific features. By mitigating the effects of domain-specific features, the model trained on the de-domained corpora can effectively learn common expression patterns in different domains. Subsequently, we adapt the learned domain-agnostic features to the target domain through domain adaptation training. We conduct experiments on Chinese dialogue datasets from five different domains and show that AMD^2G achieves superior performance compared to both direct training on the target domain corpus and collective training on all five domain corpora. Our work underscores AMD^2G as a viable alternative solution for low-resource multi-domain dialogue generation. Code and data associated with our work are available on GitHub repository^{text 1}.

  • 8 authors
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Jun 14, 2024

Cultivating Pluralism In Algorithmic Monoculture: The Community Alignment Dataset

How can large language models (LLMs) serve users with varying preferences that may conflict across cultural, political, or other dimensions? To advance this challenge, this paper establishes four key results. First, we demonstrate, through a large-scale multilingual human study with representative samples from five countries (N=15,000), that humans exhibit significantly more variation in preferences than the responses of 21 state-of-the-art LLMs. Second, we show that existing methods for preference dataset collection are insufficient for learning the diversity of human preferences even along two of the most salient dimensions of variability in global values, due to the underlying homogeneity of candidate responses. Third, we argue that this motivates the need for negatively-correlated sampling when generating candidate sets, and we show that simple prompt-based techniques for doing so significantly enhance the performance of alignment methods in learning heterogeneous preferences. Fourth, based on this novel candidate sampling approach, we collect and open-source Community Alignment, the largest and most representative multilingual and multi-turn preference dataset to date, featuring almost 200,000 comparisons from annotators spanning five countries. We hope that the Community Alignment dataset will be a valuable resource for improving the effectiveness of LLMs for a diverse global population.

  • 15 authors
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Jul 13

ClimateGPT: Towards AI Synthesizing Interdisciplinary Research on Climate Change

This paper introduces ClimateGPT, a model family of domain-specific large language models that synthesize interdisciplinary research on climate change. We trained two 7B models from scratch on a science-oriented dataset of 300B tokens. For the first model, the 4.2B domain-specific tokens were included during pre-training and the second was adapted to the climate domain after pre-training. Additionally, ClimateGPT-7B, 13B and 70B are continuously pre-trained from Llama~2 on a domain-specific dataset of 4.2B tokens. Each model is instruction fine-tuned on a high-quality and human-generated domain-specific dataset that has been created in close cooperation with climate scientists. To reduce the number of hallucinations, we optimize the model for retrieval augmentation and propose a hierarchical retrieval strategy. To increase the accessibility of our model to non-English speakers, we propose to make use of cascaded machine translation and show that this approach can perform comparably to natively multilingual models while being easier to scale to a large number of languages. Further, to address the intrinsic interdisciplinary aspect of climate change we consider different research perspectives. Therefore, the model can produce in-depth answers focusing on different perspectives in addition to an overall answer. We propose a suite of automatic climate-specific benchmarks to evaluate LLMs. On these benchmarks, ClimateGPT-7B performs on par with the ten times larger Llama-2-70B Chat model while not degrading results on general domain benchmarks. Our human evaluation confirms the trends we saw in our benchmarks. All models were trained and evaluated using renewable energy and are released publicly.

  • 26 authors
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Jan 17, 2024 4

CoAScore: Chain-of-Aspects Prompting for NLG Evaluation

Recently, natural language generation (NLG) evaluation has shifted from a single-aspect to a multi-aspect paradigm, allowing for a more accurate assessment. Large language models (LLMs) achieve superior performance on various NLG evaluation tasks. However, current work often employs the LLM to independently evaluate different aspects, which largely ignores the rich correlation between various aspects. To fill this research gap, in this work, we propose an NLG evaluation metric called CoAScore. Powered by LLMs, the CoAScore utilizes multi-aspect knowledge through a CoA (Chain-of-Aspects) prompting framework when assessing the quality of a certain aspect. Specifically, for a given aspect to evaluate, we first prompt the LLM to generate a chain of aspects that are relevant to the target aspect and could be useful for the evaluation. We then collect evaluation scores for each generated aspect, and finally, leverage the knowledge of these aspects to improve the evaluation of the target aspect. We evaluate CoAScore across five NLG evaluation tasks (e.g., summarization, dialog response generation, etc) and nine aspects (e.g., overall quality, relevance, coherence, etc). Our experimental findings highlight that, in comparison to individual aspect evaluation, CoAScore exhibits a higher correlation with human judgments. This improvement significantly outperforms existing unsupervised evaluation metrics, whether for assessing overall quality or other aspects. We also conducted extensive ablation studies to validate the effectiveness of the three stages within the CoAScore framework and conducted case studies to show how the LLM performs in these stages. Our code and scripts are available.

  • 2 authors
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Dec 16, 2023

Higher-Order Binding of Language Model Virtual Personas: a Study on Approximating Political Partisan Misperceptions

Large language models (LLMs) are increasingly capable of simulating human behavior, offering cost-effective ways to estimate user responses during the early phases of survey design. While previous studies have examined whether models can reflect individual opinions or attitudes, we argue that a higher-order binding of virtual personas requires successfully approximating not only the opinions of a user as an identified member of a group, but also the nuanced ways in which that user perceives and evaluates those outside the group. In particular, faithfully simulating how humans perceive different social groups is critical for applying LLMs to various political science studies, including timely topics on polarization dynamics, inter-group conflict, and democratic backsliding. To this end, we propose a novel methodology for constructing virtual personas with synthetic user ``backstories" generated as extended, multi-turn interview transcripts. Our generated backstories are longer, rich in detail, and consistent in authentically describing a singular individual, compared to previous methods. We show that virtual personas conditioned on our backstories closely replicate human response distributions (up to an 87\% improvement as measured by Wasserstein Distance) and produce effect sizes that closely match those observed in the original studies. Altogether, our work extends the applicability of LLMs beyond estimating individual self-opinions, enabling their use in a broader range of human studies.

  • 6 authors
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Apr 15

TACAM: Topic And Context Aware Argument Mining

In this work we address the problem of argument search. The purpose of argument search is the distillation of pro and contra arguments for requested topics from large text corpora. In previous works, the usual approach is to use a standard search engine to extract text parts which are relevant to the given topic and subsequently use an argument recognition algorithm to select arguments from them. The main challenge in the argument recognition task, which is also known as argument mining, is that often sentences containing arguments are structurally similar to purely informative sentences without any stance about the topic. In fact, they only differ semantically. Most approaches use topic or search term information only for the first search step and therefore assume that arguments can be classified independently of a topic. We argue that topic information is crucial for argument mining, since the topic defines the semantic context of an argument. Precisely, we propose different models for the classification of arguments, which take information about a topic of an argument into account. Moreover, to enrich the context of a topic and to let models understand the context of the potential argument better, we integrate information from different external sources such as Knowledge Graphs or pre-trained NLP models. Our evaluation shows that considering topic information, especially in connection with external information, provides a significant performance boost for the argument mining task.

  • 3 authors
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May 26, 2019

Bias and Fairness in Large Language Models: A Survey

Rapid advancements of large language models (LLMs) have enabled the processing, understanding, and generation of human-like text, with increasing integration into systems that touch our social sphere. Despite this success, these models can learn, perpetuate, and amplify harmful social biases. In this paper, we present a comprehensive survey of bias evaluation and mitigation techniques for LLMs. We first consolidate, formalize, and expand notions of social bias and fairness in natural language processing, defining distinct facets of harm and introducing several desiderata to operationalize fairness for LLMs. We then unify the literature by proposing three intuitive taxonomies, two for bias evaluation, namely metrics and datasets, and one for mitigation. Our first taxonomy of metrics for bias evaluation disambiguates the relationship between metrics and evaluation datasets, and organizes metrics by the different levels at which they operate in a model: embeddings, probabilities, and generated text. Our second taxonomy of datasets for bias evaluation categorizes datasets by their structure as counterfactual inputs or prompts, and identifies the targeted harms and social groups; we also release a consolidation of publicly-available datasets for improved access. Our third taxonomy of techniques for bias mitigation classifies methods by their intervention during pre-processing, in-training, intra-processing, and post-processing, with granular subcategories that elucidate research trends. Finally, we identify open problems and challenges for future work. Synthesizing a wide range of recent research, we aim to provide a clear guide of the existing literature that empowers researchers and practitioners to better understand and prevent the propagation of bias in LLMs.

  • 9 authors
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Sep 1, 2023

A Contrastive Cross-Channel Data Augmentation Framework for Aspect-based Sentiment Analysis

Aspect-based sentiment analysis (ABSA) is a fine-grained sentiment analysis task, which focuses on detecting the sentiment polarity towards the aspect in a sentence. However, it is always sensitive to the multi-aspect challenge, where features of multiple aspects in a sentence will affect each other. To mitigate this issue, we design a novel training framework, called Contrastive Cross-Channel Data Augmentation (C3 DA), which leverages an in-domain generator to construct more multi-aspect samples and then boosts the robustness of ABSA models via contrastive learning on these generated data. In practice, given a generative pretrained language model and some limited ABSA labeled data, we first employ some parameter-efficient approaches to perform the in-domain fine-tuning. Then, the obtained in-domain generator is used to generate the synthetic sentences from two channels, i.e., Aspect Augmentation Channel and Polarity Augmentation Channel, which generate the sentence condition on a given aspect and polarity respectively. Specifically, our C3 DA performs the sentence generation in a cross-channel manner to obtain more sentences, and proposes an Entropy-Minimization Filter to filter low-quality generated samples. Extensive experiments show that our C3 DA can outperform those baselines without any augmentations by about 1% on accuracy and Macro- F1. Code and data are released in https://github.com/wangbing1416/C3DA.

  • 5 authors
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Apr 16, 2022

Emo, Love, and God: Making Sense of Urban Dictionary, a Crowd-Sourced Online Dictionary

The Internet facilitates large-scale collaborative projects and the emergence of Web 2.0 platforms, where producers and consumers of content unify, has drastically changed the information market. On the one hand, the promise of the "wisdom of the crowd" has inspired successful projects such as Wikipedia, which has become the primary source of crowd-based information in many languages. On the other hand, the decentralized and often un-monitored environment of such projects may make them susceptible to low quality content. In this work, we focus on Urban Dictionary, a crowd-sourced online dictionary. We combine computational methods with qualitative annotation and shed light on the overall features of Urban Dictionary in terms of growth, coverage and types of content. We measure a high presence of opinion-focused entries, as opposed to the meaning-focused entries that we expect from traditional dictionaries. Furthermore, Urban Dictionary covers many informal, unfamiliar words as well as proper nouns. Urban Dictionary also contains offensive content, but highly offensive content tends to receive lower scores through the dictionary's voting system. The low threshold to include new material in Urban Dictionary enables quick recording of new words and new meanings, but the resulting heterogeneous content can pose challenges in using Urban Dictionary as a source to study language innovation.

  • 3 authors
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Dec 22, 2017