Upload 9 files

Original/dataverse_files/Customer_feedback_bg_dataset.dtd

@@ -0,0 +1,14 @@
+  <!ELEMENT Customer_feedback_bg_dataset (customerReview*)>
+  <!ATTLIST Customer_feedback_bg_dataset
+      xmlns:xsi CDATA #REQUIRED
+      xsi:noNamespaceSchemaLocation CDATA #REQUIRED>
+  <!ELEMENT customerReview
+           (Review, Category, OnlineStore, Source, ReviewMonth, WebAddress)>
+  <!ATTLIST customerReview
+      Number CDATA #REQUIRED>
+  <!ELEMENT Review (#PCDATA)>
+  <!ELEMENT Category (#PCDATA)>
+  <!ELEMENT OnlineStore (#PCDATA)>
+  <!ELEMENT Source (#PCDATA)>
+  <!ELEMENT ReviewMonth (#PCDATA)>
+  <!ELEMENT WebAddress (#PCDATA)>

Original/dataverse_files/Customer_feedback_bg_dataset.xsd

@@ -0,0 +1,23 @@
+<?xml version="1.0" encoding="UTF-8"?>
+
+   <xs:schema xmlns:xs="http://www.w3.org/2001/XMLSchema">
+         <xs:element name="Customer_feedback_bg_dataset">
+               <xs:complexType>
+                     <xs:sequence>
+                           <xs:element name="customerReview" maxOccurs="unbounded">
+                                 <xs:complexType>
+                                       <xs:sequence>
+                                             <xs:element name="Review" type="xs:string"></xs:element>
+                                             <xs:element name="Category" type="xs:string"></xs:element>
+                                             <xs:element name="OnlineStore" type="xs:string"></xs:element>
+                                             <xs:element name="Source" type="xs:string"></xs:element>
+                                             <xs:element name="ReviewMonth" type="xs:string"></xs:element>
+                                             <xs:element name="WebAddress" type="xs:string"></xs:element>
+                                       </xs:sequence>
+                                       <xs:attribute name="Number" type="xs:int"></xs:attribute>
+                                 </xs:complexType>
+                           </xs:element>
+                     </xs:sequence>
+               </xs:complexType>
+         </xs:element>
+   </xs:schema>

README.md

@@ -1,3 +1,46 @@
----
-license: cc-by-4.0
----
+# Customer Feedback Dataset
+
+## Description
+
+This dataset contains customer reviews collected from various online stores and categorized into compliments, complaints, and mixed reviews. It is intended for use in sentiment analysis and customer feedback analysis projects.
+
+## Dataset Structure
+
+- `Number`: Identifier for the review.
+- `Review`: Text of the review.
+- `Category`: Category of the review (compliments, complaints, mixed).
+- `OnlineStore`: The online store from which the review was collected.
+- `Source`: The source website of the review.
+- `ReviewMonth`: The month and year when the review was posted.
+- `WebAddress`: URL of the review source.
+
+## Split
+
+The dataset is split into training and testing sets:
+
+- Training set: 80% of the data.
+- Testing set: 20% of the data.
+
+## Usage
+
+This dataset can be used to train models for sentiment analysis or to analyze trends in customer feedback across different time periods and online platforms.
+
+## License
+
+This dataset is available under the Creative Commons Attribution 4.0 International (CC BY 4.0) license.
+
+## Citation
+
+If you use this dataset in your research, please cite it as follows:
+
+```
+@data{DVN/TXIK9P_2018,
+    author = {Georgieva-Trifonova, Tsvetanka and Stefanova, Milena and Kalchev, Stefan},
+    publisher = {Harvard Dataverse},
+    title = {{Dataset for ``Customer Feedback Text Analysis for Online Stores Reviews in Bulgarian''}},
+    year = {2018},
+    version = {V1},
+    doi = {10.7910/DVN/TXIK9P},
+    url = {https://doi.org/10.7910/DVN/TXIK9P}
+}
+```